Hello moderating staff of Ubuntu_Users. I've tried other methods of finding out a legitimate way of contacting you, and no luck.
I'm having a problem where every comment I try and give to help someone will get marked as spam if it's got a URL in it. This made it rather difficult when attempting to help someone get Java installed. Just today, I was attempting to help someone else with a problem with watching a DVD, and any reference to a path statement for their DVD player would trigger the spam filter.
I want to be active, and help other folks, because this group has been awesome and helped me, but if I'm unable to actually post, it makes things rather difficult. So, um. Help?
I'm having a problem where every comment I try and give to help someone will get marked as spam if it's got a URL in it. This made it rather difficult when attempting to help someone get Java installed. Just today, I was attempting to help someone else with a problem with watching a DVD, and any reference to a path statement for their DVD player would trigger the spam filter.
I want to be active, and help other folks, because this group has been awesome and helped me, but if I'm unable to actually post, it makes things rather difficult. So, um. Help?
- Mood:
frustrated
I have a Toshiba Satellite C655D, running Ubuntu 10.10 (and Windows 7, but I almost never boot that). The DVD drive isn't working, so I use a Rosewill external drive for movies. Unfortunately, two Netflixed discs of Thor won't play!
The funny thing is, Ubuntu's definitely reading that the DVD is there, as it shows up on my desktop as usual. VLC's set to open and play the menu automatically; it opens, pauses for a moment to read the disc, then completely quits. Movie Player does the same thing. AcidRip doesn't recognize that there's a disc in the drive (I have to manually set it to read the external drive, but that hasn't caused a problem in the past). The disc itself looks to be in perfect shape.
Any ideas on why this is happening and how to fix it?
The funny thing is, Ubuntu's definitely reading that the DVD is there, as it shows up on my desktop as usual. VLC's set to open and play the menu automatically; it opens, pauses for a moment to read the disc, then completely quits. Movie Player does the same thing. AcidRip doesn't recognize that there's a disc in the drive (I have to manually set it to read the external drive, but that hasn't caused a problem in the past). The disc itself looks to be in perfect shape.
Any ideas on why this is happening and how to fix it?
Originally posted by ![[info]](http://l-stat.livejournal.com/img/userinfo.gif?v=92.1)
guenshan at Samsung Support. Enjoy :)
guenshan at Samsung Support. Enjoy :)info: Please wait for a Samsung Agent to respond.
info: You are now chatting with 'Kate'. There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is LTK5640749967X
Kate: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Visitor: hello ;)
Kate: Please go ahead with the question.
Visitor: i own a netbook, Samsung NC10. i recently changed the hdd with an ssd. now i am missing an option to switch the controller to acpi mode. what can i do about this?
[i meant AHCI, but she did not see the typo anyway ;) ]
Kate: I see that you are not chatting from the US, was the unit purchased in the US?
Visitor: i am from luxembourg. there is no support for luxemburg. so i tried german support live chat. that person was rather rude and not helping at all.
Kate: I'm really sorry to hear that.
Visitor: thank you
Kate: May I know if you are unable to install the system drivers on the laptop?
Visitor: everything is fine with the drivers. it's only that the controller is still in IDE mode, which is fine for traditional harddisks, but not for SSD'S which work much better in AHCI mode
Kate: Could you give me few minutes while I provide you with further information?
Visitor: take your time, i will be away from keyboard for a few minutes too then, alright?
Kate: Thank you.
Visitor: you're welcome
Kate: I will be right with you.
Kate: I am sorry this is taking longer than usual. Could I have a few more minutes please?
Visitor: sure go ahead
Kate: Thanks for holding.
Visitor: no problem
Kate: Follow the link given below to perform a complete restore and check if it works:
Kate: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=147820&modelname=NP-NC20&modelcode=&session_id=PTshkhnTRhBKNH2kqyw1RJ9D717SvGfDPYqj0LwZ4qmslD3dJ3bM%21160525683%21317566031%211330539674505
Visitor: would that be a restore of the operating system?
Kate: It will restore the complete Windows to it's initial settings.
Kate: Then check if it works.
Visitor: i see
Visitor: this will not help tho ;)
Visitor: i reinstalled windows when i got the ssd
Visitor: there is no option in BIOS settings to switch the harddisk-controller to AHCI instead of IDE. so i was wondering if there is no way to achieve it
Kate: I understand but it will not reload the old Windows, it will just restore the current Windows to it's initial settings and also reset all the settings on the laptop.
Kate: No, there's no option in BIOS, if the restore doesn't work then you need to contact any service technician or get it serviced with us where a service center will diagnose the unit and will fix the unit.
Kate: Let me provide you with a link where you can file an online service request. You can get back to Live Chat with the ticket ID LTK5640749967X anytime if you run into issues filing the service request. We are available 24X7.
Kate: http://www.samsung.com/us/support/online/supportOnlineServiceRequest.do
Kate: Is there anything else that I can assist you with?
Kate: Sorry for the typo.
Visitor: i see, is there any way to contact a technician who knows if the samsung nc10 is even capable of AHCI? or which of the newer netbooks from samsung is?
Kate: Please ignore the above statement and link.
Kate: You need to contact any local service technician for further assistance as this will be done only by a service technician.
Kate: You can contact the store where the laptop was purchased to get this information.
Visitor: *smiles* they don't even know what an ssd is at all
Kate: I'm sorry; but we do not have further information, so you can contact any local service center to get the information.
Visitor: there is no local service center from samsung in my country ;)
Kate: Then you can contact any local service technician who will check the unit and provide you with the information.
Visitor: i'm sorry if i didn't understand. where to contact a local service technician?
Kate: You can contact any local computer store available locally to you.
Visitor: As i mentioned, those are only vendors, not helpfull. That is why i try to ask Samsung Support directly ;)
Kate: I understand but further information will be provided by only a service technician so you need to contact your local store as we do not have have information on the products manufactured out side the US.
Visitor: It is a Samsung NC10, same one everywhere in the world, only thing changing is the keyboard layout
Kate: I understand your concern but the further information will be provided only by a service technician, so you need to contact any service technician available locally to you.
Kate: Is there anything else that I can assist you with?
Visitor: As i said, there are no service technicians available locally. Thanks for your help.
Kate: Thank you for chatting with us. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Follow Samsung Service on Facebook, Twitter and YouTube.
info: You are now chatting with 'Kate'. There will be a brief survey at the end of our chat to share feedback on my performance today.
info: Your Issue ID for this chat is LTK5640749967X
Kate: Hi, thanks for reaching out to Samsung tech support. How can I help you today?
Visitor: hello ;)
Kate: Please go ahead with the question.
Visitor: i own a netbook, Samsung NC10. i recently changed the hdd with an ssd. now i am missing an option to switch the controller to acpi mode. what can i do about this?
[i meant AHCI, but she did not see the typo anyway ;) ]
Kate: I see that you are not chatting from the US, was the unit purchased in the US?
Visitor: i am from luxembourg. there is no support for luxemburg. so i tried german support live chat. that person was rather rude and not helping at all.
Kate: I'm really sorry to hear that.
Visitor: thank you
Kate: May I know if you are unable to install the system drivers on the laptop?
Visitor: everything is fine with the drivers. it's only that the controller is still in IDE mode, which is fine for traditional harddisks, but not for SSD'S which work much better in AHCI mode
Kate: Could you give me few minutes while I provide you with further information?
Visitor: take your time, i will be away from keyboard for a few minutes too then, alright?
Kate: Thank you.
Visitor: you're welcome
Kate: I will be right with you.
Kate: I am sorry this is taking longer than usual. Could I have a few more minutes please?
Visitor: sure go ahead
Kate: Thanks for holding.
Visitor: no problem
Kate: Follow the link given below to perform a complete restore and check if it works:
Kate: http://support-us.samsung.com/
Visitor: would that be a restore of the operating system?
Kate: It will restore the complete Windows to it's initial settings.
Kate: Then check if it works.
Visitor: i see
Visitor: this will not help tho ;)
Visitor: i reinstalled windows when i got the ssd
Visitor: there is no option in BIOS settings to switch the harddisk-controller to AHCI instead of IDE. so i was wondering if there is no way to achieve it
Kate: I understand but it will not reload the old Windows, it will just restore the current Windows to it's initial settings and also reset all the settings on the laptop.
Kate: No, there's no option in BIOS, if the restore doesn't work then you need to contact any service technician or get it serviced with us where a service center will diagnose the unit and will fix the unit.
Kate: Let me provide you with a link where you can file an online service request. You can get back to Live Chat with the ticket ID LTK5640749967X anytime if you run into issues filing the service request. We are available 24X7.
Kate: http://www.samsung.com/us/
Kate: Is there anything else that I can assist you with?
Kate: Sorry for the typo.
Visitor: i see, is there any way to contact a technician who knows if the samsung nc10 is even capable of AHCI? or which of the newer netbooks from samsung is?
Kate: Please ignore the above statement and link.
Kate: You need to contact any local service technician for further assistance as this will be done only by a service technician.
Kate: You can contact the store where the laptop was purchased to get this information.
Visitor: *smiles* they don't even know what an ssd is at all
Kate: I'm sorry; but we do not have further information, so you can contact any local service center to get the information.
Visitor: there is no local service center from samsung in my country ;)
Kate: Then you can contact any local service technician who will check the unit and provide you with the information.
Visitor: i'm sorry if i didn't understand. where to contact a local service technician?
Kate: You can contact any local computer store available locally to you.
Visitor: As i mentioned, those are only vendors, not helpfull. That is why i try to ask Samsung Support directly ;)
Kate: I understand but further information will be provided by only a service technician so you need to contact your local store as we do not have have information on the products manufactured out side the US.
Visitor: It is a Samsung NC10, same one everywhere in the world, only thing changing is the keyboard layout
Kate: I understand your concern but the further information will be provided only by a service technician, so you need to contact any service technician available locally to you.
Kate: Is there anything else that I can assist you with?
Visitor: As i said, there are no service technicians available locally. Thanks for your help.
Kate: Thank you for chatting with us. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Follow Samsung Service on Facebook, Twitter and YouTube.
I just got a new, 1.5-TB external hard drive to use as backup and media storage. I'm not looking to leave this plugged in and in use 24/7, and I don't need automatic backup capabilities. I do, however, need it to be Windows-accessible. My older drive is HFS+, but since I don't have a Mac anymore, that's not what I want to stick with.
Given these, what file system do you recommend for formatting the drive?
Edit: I've formatted the drive using NTFS and tested it on my Windows partition before starting to copy over everything. Thanks for your advice!
Given these, what file system do you recommend for formatting the drive?
Edit: I've formatted the drive using NTFS and tested it on my Windows partition before starting to copy over everything. Thanks for your advice!
Halp! I am trying to update my JRE, but the instructions on the website aren't working. Can someone please walk me through this step-by-step? Also, my computer doesn't seem to think my su password is correct; is there some way to reset it?
Thanks in advance.
I am using Ubuntu 10.04, Firefox 11.0 Ubuntu canonical 1.0.
Thanks in advance.
I am using Ubuntu 10.04, Firefox 11.0 Ubuntu canonical 1.0.
- Mood: aggravated
Ever since Ubuntu upgraded Firefox from 3.5.x (I think) to 10.0.2, I experienced extremely sluggish behavior. With several tabs open FF would hang for 10 or more seconds when switching between tabs and scrolling down a page.
I finally found the fix. Under
Tools->Add-ons->Languages
I disabled "English (GB) Language Pack" and "English (South Africa) Language Pack"
Restart Firefox and problem fixed.
If it matters, I'm still running Ubuntu v10.04 LTS, but I think it's a Firefox issue.
I finally found the fix. Under
Tools->Add-ons->Languages
I disabled "English (GB) Language Pack" and "English (South Africa) Language Pack"
Restart Firefox and problem fixed.
If it matters, I'm still running Ubuntu v10.04 LTS, but I think it's a Firefox issue.
Dear Ubuntu Users,
Lately i did some research on what you should or could do in linux if your computer has one of those 'fancy' solid state disks. I found a lot of howto's and technical stuff.
Next step will be to filter the "stuff" and write down how and what i did, to (hopefully) tell Ubuntu on how
to communicate in a more 'friendly' way with sammy's ssd ;)
Note: sammy = Samsung NC10 netbook
Stay tuned, more to come soon!
I'm all ears and eyes for your comments, questions, opinions, whatever you want to say/know ;)
[This is a crosspost from my journal. Please comment in my journal only, that will be easier for me to manage ;) Thank you!]
Friendly Greetings, Guen
Lately i did some research on what you should or could do in linux if your computer has one of those 'fancy' solid state disks. I found a lot of howto's and technical stuff.
Next step will be to filter the "stuff" and write down how and what i did, to (hopefully) tell Ubuntu on how
to communicate in a more 'friendly' way with sammy's ssd ;)
Note: sammy = Samsung NC10 netbook
Stay tuned, more to come soon!
I'm all ears and eyes for your comments, questions, opinions, whatever you want to say/know ;)
[This is a crosspost from my journal. Please comment in my journal only, that will be easier for me to manage ;) Thank you!]
Friendly Greetings, Guen
- Mood:
optimistic
In the same vein of Firefox crashes, mine gives me this error: GLXtest process failed (exited with status 1): GLX version older than the required 1.3
The Ubuntu forum has no answer for it; it happens with LJ a lot and Delicious too. Switching to Chrome is not a feasible option for me. Anyone know anything about updating this GLX thing? I checked synaptic and it doesn't have anything that looks like GLX 1.3.
The Ubuntu forum has no answer for it; it happens with LJ a lot and Delicious too. Switching to Chrome is not a feasible option for me. Anyone know anything about updating this GLX thing? I checked synaptic and it doesn't have anything that looks like GLX 1.3.
- Location:home
- Mood: irritated
What is all this? Can I delete them? I'm trying to figure out why my browser keeps freezing. I don't think these would do it, but I'm trying everything. It's driving me up the wall.
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Page Summary
- reboot_kid : Attention Moderators [+3]
- historychick49 : Problems playing/reading "Thor" [+18]
- guenshan : Samsung Support. Enjoy :) [+6]
- cedara : Configuring Unity [+0]
- historychick49 : File systems? [+8]
- rhia_starsong : (no subject) [+17]
- lightning_rose : Firefox 10.0.2 Sluggish? [+3]
- guenshan : linux & ssd [+0]
- rhia_starsong : GLX updating? [+8]
- crossbow1 : Stupid question of the day [+5]
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